1. Lankan airports been reopened for international travellers from rom 21st January 2021.
2. There is no mandatory minimum stay period or 14-day quarantine period. But all tourists must stay at only Level 1 SLTDA registered and ‘Safe & Secure’ certified establishments for the first 14 days of their stay. (Please find the attached list of “Level 1 SLTDA registered hotels)
3. All visas must be applied online through the Immigration ETA portal (www.eta.gov.lk ). Before you apply for your visa, you need to have a confirmed hotel booking, pre-purchased PCR tests and a mandatory COVID-19 Insurance Cover, paid for through your ‘Safe & Secure’ Level 1 hotel when making your booking. The hotel will issue a reference number which you need to include in your visa form under the section ‘contact details’. There you will be asked for ‘address in Sri Lanka’ under which you need to indicate your hotel name, address and the reference number issued.
4. You will need to pay USD 12, for a COVID-19 Insurance Cover, for a period of 1-month cover of USD 50,000 offered by People’s Insurance PLC and it is a mandatory requirement when
5. applying for your visa.
6. People from all countries are welcome unless otherwise specified.
7. A completed Health Declaration Form (HDF) should also be submitted on arrival at the airport health counters and these HDFs will be given prior to boarding, on-board the flight or upon arrival. It can also be downloaded from www.srilanka.travel/helloagain .
8. Currently no exceptions would be made for vaccinations taken; all safety protocols should be adhered to regardless.
9. All travellers need to pre-purchase PCR tests depending on the length of their stay. This is a mandatory requirement for your visa process as well. If a traveller stays for 4 nights/5 days or
10. less, 1 PCR test, must be paid for. If the stay is more than 5 days yet less than 13 nights/14 days, 2 PCR tests must be paid for. If the stay is 14 days or more, 3 PCR tests must be paid for. Children under 12 years of age are exempted from PCR testing. Each PCR test is priced at USD 40.
11. PCR test will be arranged by your Level 1 ‘Safe & Secure’ certified hotel. The test will be performed by a private sector laboratory approved by the Ministry of Health.
12. You have to stay your first night near the arriving airport (Mattala or Negombo). You are not allowed to leave your first hotel until your PCR test results comes. We recommend you to stay 2 nights. l. Are you aware of, if someone is tested positive for COVID-19 with or without symptoms, will not be able to continue the tour as planned & may not be able to travel back home as planned?
13. If someone is tested positive for COVID-19 with symptoms, Your Level 1 ‘Safe & Secure’ certified hotel in consultation with the hotel doctor/local health authorities, will admit you to a private hospital approved by the Ministry of Health; Your COVID-19 Insurance Cover will reimburse hospital charges including the ambulance transfer fees up to USD 50,000 for a month.
14. Non-symptomatic COVID-19 positive persons will be quarantined in an isolated area in the same hotel, under strict supervision of the hotel doctor and local health authorities. In case there is a need to transfer them to a private hospital at any stage, the COVID-19 Insurance Cover will reimburse hospital charges including the ambulance transfer fees up to USD 50,000 for a month.
15. Close contacts and exposed guests in case someone is tested positive for COVID-19 – They will be kept under quarantine in an isolated area in the same hotel, under the strict supervision and administration of the hotel doctor and local health authorities. However, based on the decision of the hotel doctor/local health authorities, if they are sent to a quarantine hotel/center or a pre-arranged private hospital, the COVID-19 Insurance Cover will reimburse relevant charges including the ambulance transfer of up to USD 50,000 for a month.
16. sick/an illness other than COVID-19 – The medical officer at your hotel A will decide what to do accordingly and the cost of the treatment/s should be covered via the patient’s own personal medical insurance. This will NOT be covered by the COVID-19 insurance cover.
17. Daily PCR testing capacity for tourists in Sri Lanka is 2,500 tests per day as at A 13th January 2021, but this will be increased to 3,300 per day in the coming weeks.
18. Children under 12 years of age, visiting Sri Lanka under the tourism route will be exempted from PCR testing. However, if the child is indicated to be symptomatic or identified as a first contact of a known patient, they will be required to undergo a PCR test.
19. You cannot buy an airline ticket to Sri Lanka online. Instead you need to contact the airline local sales office or their call centre to facilitate bookings. Booking also can be done through your travel agent, who in turn needs to contact the airline local sales office or call centre as the airline will arrange confirmation of the booking.
20. The airlines that currently operate to Sri Lanka are – https://www.airport.lk/flight_info/arrival
21. Any outstation agent (i.e. a country outside of Sri Lanka) trying to sell a seat into Sri Lanka/CMB, cannot see the flight and its inventory on systems because the “free sale” method has not been released into the system yet due to passenger restrictions imposed by the NOTAM (Notices to Airmen) issued by Aviation Authorities. The NOTAM restrictions for travel are still in place for passengers who are NOT tourists. Hence tourists are required to book via an airline call canter agent who has been briefed on criteria for ticketing for international tourists.
22. ‘Safe & Secure’ Certified hotels – These are hotels or accommodation providers who comply with the COVID-19 Health Protocols and the Tourism Operational Guidelines. The hotels have been subjected to an audit by an independent firm and will be continually assessed. The ‘Safe & Secure’ certificate is issued with a QR code unique to each certified hotel. By scanning the QR code using a smartphone, visitors can not only check the key information of the certified hotel but also immediately report to Sri Lanka Tourism of any violations related to the guideline procedures with photo evidence. Sri Lanka Tourism believes this certification will serve as a mark of trust, safety and assurance to all international guests. Hotels with the certification are encouraged to display the certificate.
23. Level 1 ‘Safe & Secure’ certified hotel – From all the ‘Safe & Secure’ certified hotels, these are the
24. accommodation service providers who will provide accommodation services exclusively for international tourists during the first 14 days (13 nights) of their stay. The level 1 hotels cannot accept bookings from locals and also are not allowed to hold any events or banquet functions for locals.
25. In the first 14 days (13 nights) of your stay, you can change hotels provided they are ‘Safe & Secure’ certified level 1 hotels; After 14 days (13 nights),you can move to any hotel despite of the fact that they are Level 1 ‘Safe & Secure’ certified or not.
26. Tourists can visit up to 17 approved tourist sites under the safety of a bio bubble.
27. All the tourists & tour groups must book their tour packages online with, SLTDA registered travel agency like Off To Lanka Tours before the arrival.
28. Your hotels have to be organized by us and we have to share your accommodation and tour details with the SLTDA.
29. Although no restrictive quarantine is required, tourists will be requested to cooperate with minimum movements inside the first hotel of stay until the on-arrival PCR test result is released. (On arrival PCR test will be conducted at your first hotel of stay).
30. If the first PCR test is negative, all facilities of the hotel will be available to the guests.
31. Tourists are not permitted to move outside the hotel for a period of up to 14 days, except for approved tourist sites by the COVID task force in consultation with the Ministry of Health under a bio security bubble. (Provided on arrival PCR test result is negative |Please find the attached list of approved tourist sites) .
32. Currently no exception would be made for vaccinations taken and safety protocols should be
33. adhered by all tourists.