Menu

Terms and Conditions

Cancellation Policy &Terms


1. Cancellation Requests.


• All cancellations must be submitted in writing via email or other agreed-upon communication channels.


2. Refund Schedule.


• 30 days or more prior to arrival: Full refund, minus any non-refundable deposits or administrative fees.
• 15 to 29 days prior to arrival: 50% of the total tour cost will be refunded.
• Less than 14 days prior to arrival: No refund will be provided.
• 7 to 14 days prior to arrival: 25% of the total tour cost will be refunded (This condition is applicable only for tour packages with 3-star hotels or B&B accommodations.).


3. No-Show Policy.


• In the event of a no-show, the entire tour cost will be forfeited.


4. Changes to Bookings.


• Any changes to the booking may incur additional charges, depending on the nature of the modification and
policies of service providers.


5. Force Majeure.


• In the case of unforeseen circumstances such as natural disasters, political instability, or pandemics, refunds
or rescheduling will be considered on a case-by-case basis, subject to availability and third-party policies.


6. Important Notes.


• Travel insurance is strongly recommended to cover unforeseen cancellations.
• Refunds will be processed within 14 business days of receiving the cancellation request.

Additional Info


• Children ages 0 to 5 are free of charge.
• Standard check-in time for accommodations is after 14:00, and check-out time is before 12:00.
• Weather, traffic, and other unforeseen circumstances can cause travel times to vary from one place to
another.

Reservation Policy


• At the time of booking, a confirmation will be sent.
• Hotels are subjected to availability, if not available similar category will be provided.